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Policies at Riverside RV Resort


POLICIES:


Cancellation RV & Tents

  • If more than 14 days notice is given, a $20 admin fee plus tax will be charged
  • If less than 14 days notice to cancel will result in the original full deposit being forfeited.

  • Cancellation Cabins & Yurts

  • If more than 30 days notice is given, a $20 admin fee plus tax will be charged
  • If less than 30 days notice to cancel will result in the original full deposit being forfeited.

  • Deposit

  • Deposit taken on booking reservation via credit card

  • Payment Method

  • Visa, Master Card, Debit, or Cash. All rates in Canadian dollars.

  • Deposit Structure

    • For bookings of 1-2 nights, 100% of the entire booking is required as a deposit.
    • For bookings of 3-14 nights, 50% of the entire booking is required as a deposit.
    • For bookings of 15+ nights, 30% of the entire booking is required as a deposit.

    Minimum Stays RV & Tent Sites

  • No minimum night stays with the exception of Long Weekends - must equal 3 nights.

  • Minimum Stays Cabins & Yurts

  • Weekdays - 2 nights
  • Weekends - 2 nights
  • Long Weekends - 2 nights
  • NOTE: Minimum age restriction for Cabin/Yurt bookings is 25 or older. Must produce a valid CC upon check-in. ID may be asked to verify age.


    Check-in / Check-out

    Check-in times:

  • Cabin & Yurt Rentals: 4:00 PM and must check-in during office hours
  • All other site types: 1:00 PM
  • Check-out times:

  • Cabin & Yurt Rentals: 11:00 AM
  • All other site types: 12:00 NOON

  • Pets

    Pets must be on a leash at all times and are not to be left unattended or in any way become a nuisance to other guests. Pets are not permitted inside any building and owners are required to clean up after their pets. Please be aware that there is a maximum of two dogs per site. 

    Quiet Hours

    Quiet hours are from 11:00pm to 8:00am, during which no music, camp fires, running of vehicles, or other noise is permitted. Excessive noise and generator usage are not allowed at any time. 

    Occupancy

    Each RV site is allowed one RV and one tow(ed) vehicle. Please note that tents are not permitted at Full Service or Partial Service sites; for combined vehicle and tent usage, we suggest our Multi-Use Sites. 

    Visitors

    Visitors and non-registered guests are welcome to park their vehicle on Riverside property between 7:00am to 11:00pm. However, guests are required to register all vehicles at reception and park in designated guest parking areas only 
    **Charges may apply** 

    Hours of Operation
    October 1 until May 1 
    Sunday - Thursday 9am - 7pm
    Friday - Saturday 9am - 9pm 

    May 1 until September 30 
    Sunday - Thursday 8:30am -9pm
    Friday - Saturday 8:30am - 10pm

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